GENERAL QUESTIONS

How to order?

  1. Now go to our site www:nfshopbd.com
  2. Enter the name / model of the product you want to buy in the search bar, enter or click on the search icon.
  3. You will see that many products of different prices can be seen by matching the picture / writing given by you.
  4. Click on the product that matches your budget and see the product details.
  5. If you like the product then clicks ADD TO CART.
  6. After ADD TO CART you will be able to see the product price and shipping charge separately.
  7. If you want to confirm the order of the product then go to payment option by pressing CHECK OUT button.
  8. Notice that 50% of your total value is shown in the payment option. The rest of the money will be paid at the time of delivery after the goods arrive.
  9. You can make payment through any local card / bKash / Rocket from the payment option
  10. Once the payment is complete, you will receive an invoice with confirmation in your mail.
  11. If you are not accustomed to online payment, take the help of our representative. Inbox us the link to the product of your choice. Our representative will fully cooperate with you.

What is your payment system?

  • You do not have to pay in advance for the product price to order from our site. You will be able to receive the product on cash on delivery.

How much is the delivery courier charge to our address?

  1. Delivery within Dhaka: Delivery within 2/3 working days & outside 3/5 working days.
  2. Delivery fee inside Dhaka is 80tk & outside is 150tk.

Will there be cash on delivery?

  • Yes cash on delivery.

OTHER QUESTIONS

Where is your office?

House-38, Road-08, Block-E, Floor-G Niketon Gulshan-1, Dhaka 1212

Are there any costs beyond the price of the product mentioned on the site?

  • Delivery charge: This charge will not be levied if the product is received directly from our office. Delivery fee inside Dhaka is 80tk & outside is 150tk.

Can I order any product?

  • You can order any product from the website.

What is a refund policy?

If your product is defective/damaged or incorrect/incomplete after delivery, please contact us within the applicable refund/return window. Your product may be eligible for return/refund depending on the product category and condition.

  • When the product is used.
  • If the size varies by 1-4 inches.
  • If you are not satisfied with the quality of the product.
  • If you do not notify us within 24 hours of receiving the product.
  • If the color of the original product varies with the product image.
  • If you did not receive the product due to a mistake in your address.